© 2019 Henson Group

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Help & Support

We understand how important it is to protect your family and possessions.

That’s why we’ve provided all the information you need to keep your security systems working smoothly – and keep you feeling secure. If you have a problem with your security system, your account or any aspect of the service you receive from us, please select one of the options below so we can assist you.

Do you already have our security equipment in your house that needs servicing or activating?

Take advantage of our special reconnection rates and service maintenance visits. Contact us to arrange an engineers visit and to discuss our various types of service agreements

Residential Customers

If you have an issue with your existing Henson home security system, or have a question about your account or bill, please click below

Commerical Customers

If you have an issue with your existing Henson commerical security system, or have a question about your account or bill, please click below

Moving House? Take our protection with you

We make it easy to move your existing system to your new home, contact us to see how we can support your move and protect your new property from the moment you move in